People-powered intelligence
Sell, deliver, and grow with greater confidence
See what's possible when everyone on your team can access what your best experts know.
Book a demoProduct preview: a Knowhow answer page with a stakeholder-interview playbook, validated by team contributors, and an Ask Knowhow chat panel.
Drive business results
Client politics. Technical details. Internal methodologies and ways of working. Empower your team with validated, dynamic, and up-to-date answers so they can deliver their best work.
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Clear your bench
Put new hires on projects sooner, up to speed and ready to deliver.
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Reduce crisis risk
Reduce the risk of stumbling in the field due to information gaps.
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Collect key insights
Prevent a team member's vacation from becoming a bottleneck.
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Win more deals
Stop losing out because examples and precedents weren't accessible.
Make expertise-sharing efficient
Driven by your team's questions
“Have we pitched a project like this before?” “What’s important to this client?” “How do we run an audit?” Today these questions get answered offline, or team members just make mistakes until they find answers the hard way. Not anymore.
How do we handle fixed-fee scope creep?
Validated by your experts
With Knowhow, your internal experts are the source. And they don’t just answer questions; they also validate answers for accuracy. Experts get recognized for their contributions and for the impact of those contributions to the team.
Organized for the future
Once a question is answered, that answer becomes part of the team’s body of knowledge, ready to be shared the next time someone asks. It’s not added to a wiki or used to train an LLM. Something changes? Just update it once. Then it can be updated everywhere and in all future answers that reference that topic.
Fast-track progress
Take the risk out of unevenly concentrated expertise
Get a 1:1 walkthrough of the knowledge-sharing transformation platform that’s easy for everyone on your team to pick up fast.
Book a demoDesigned for the way your team works
Other solutions
- Wikis go out of date and send team members down dead ends
- Communication platforms are full of valuable info but search results are tricky to sort through
- Offline conversations are valuable but can’t be saved
- Documentation takes hours to write, gets lost in shared drives, and may not be kept up to date
Knowhow
- Responses are shared and validated by your own experts
- Questions get an easy-to-navigate answer synthesized from approved internal sources
- Your experts get to stop repeating themselves and answering emails on vacation
- When information is updated once, it’s updated everywhere automatically
Why we're building Knowhow
Andrew Atiya
Founder and CEO
Grace Levitte
Co-Founder and Chief Design Officer
After spending years in professional services firms, we kept seeing the same scenario play out.
No matter how talented team members were, or how generously experts on the team shared their insights, internal knowledge wasn’t getting shared efficiently.
This meant good people got stuck on the bench until they could “get up to speed.” Or worse, they ended up out of their depth and proceeded to lose deals or blow up projects.
If the colleagues with the answers weren’t available, or — even worse — left the firm, then things got really challenging. Crucial insights and information left with them that couldn’t be recovered. In some cases the impact was felt for years.
We’re building the solution.
We’re obsessed with knowledge transfer. And with using AI to showcase expertise, not take its place. And we’re obsessed with building Knowhow so it works for you and your team.
Pilot participants are helping to shape Knowhow’s roadmap as active design partners. If you haven’t seen Knowhow in action yet, book a demo today and see if a pilot makes sense for your team.
Frequently Asked Questions
How long does it take for the repository of answers in Knowhow to reach critical mass?
The initial ramp-up period generally takes a few weeks. You can accelerate that by front-loading with curated internal guides and documentation. Some teams also find it helpful to set aside a few minutes in a team meeting for a first question brainstorm: everything you’ve always wanted to know (but were afraid to ask).
What motivates my team to answer questions from their colleagues?
Just about every member of your team is an expert in something valuable, and most of them probably share one thing in common: answering the same questions over and over can feel frustrating. With Knowhow, they answer once. And then that answer is accessed every time it’s needed going forward — and each time, they’re cited as the expert. There’s a record of their contributions and they can be recognized for being a valued internal authority on that topic.
We just finished a giant project reviewing and updating our wiki content. How can I ask my team to start over?
Great news: you don’t have to! All of the content of the wiki can be pre-loaded into Knowhow and accessed whenever someone asks a question. The difference is that with Knowhow, you de-risk the wiki content. Instead of worrying that it will go out of date and still get referenced, now you have a system that helps keep everything up to date over time.
Client politics and internal processes can include sensitive information. Is it being used to train AI?
Knowhow works differently than many other AI products. The LLM’s participation is stateless, meaning that the model itself is not “learning.” Instead, it’s storing a database of facts that it calls on. Your private data is making your team smarter, not training an LLM belonging to an AI company.
What kinds of usage insights are visible to admins?
In addition to seeing stats like top contributors, you get the data to identify areas of risk and opportunity within your team. For example, it can reveal cases where a single person holds most of the expertise on a topic, or help surface opportunities for training or targeted hiring to fill knowledge gaps that aren’t currently being addressed. Leveraging this data gives you more ways to future-proof your team.
Have a question that’s not covered here? Contact us at hello@knowhow.app
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