Radically simple company memory
What could you do if your whole team knew everything?
Knowhow gives your people, and every AI tool they use, one shared memory of what your company has decided, why, and who said it.
Two AI conversations, six weeks apart. In August, Dana Ortiz, Head of Sales, tells Claude that discounts over 15% need her approval, and Claude saves it to Knowhow as memory #142. In September, Theo Marsh, a new account executive, asks Microsoft 365 Copilot whether he can agree 20% off a three-year deal. Copilot answers no: over 15% needs Dana's approval, gives her reason, and cites #142, confirmed by Dana.
AugustDana Ortiz, Head of Sales
Remember this for the team: discounts over 15% need my approval. Below that, reps decide. Above 15% we've been giving away margin on deals we'd have won anyway.
Saved for everyone at Ardlow as #142, in your words, with you as the source.
Six weeks later
SeptemberTheo Marsh, Account executive
Customer's asking for 20% off a three-year deal. Can I agree?
Not on your own. Discounts over 15% need Dana Ortiz's approval1. Her reason: above 15%, Ardlow has been giving away margin on deals it would have won anyway. Want me to draft the request to Dana?
References
1#142 Discounts over 15% need Dana's approval
What's it costing you not to know?
Every business has a playbook and a reality. The playbook is orderly but incomplete; the reality lives in conversations, judgment calls, and people's heads. Your AI tools only see the playbook. Knowhow gives them the whole picture.
Three panels. The first is a sales playbook of four numbered, generic steps, each with an empty space where the real rule should be: what your AI tools see today. The second holds the judgment calls from conversations, each with the person who made it and where it was said, scattered and attached to no step. The third is the same playbook on the company’s ground, each step completed by the memory that governs it, with its number and the person behind it: what your AI tools see with Knowhow.
The playbook
Orderly, but incomplete.
Sales playbook
v3 · Last edited 2024
Qualify the lead.
Send the standard proposal.
Price from the list.
Get the contract signed.
What your AI tools see today
The reality
Scattered across chats, calls, and people's heads.
“From Q4, discounts over 10% need my approval, not 15%. Margins are tighter this quarter.”
Dana Ortiz · Q4 pricing
“Banks send a security questionnaire. Start from our last answers.”
Marcus Lee · Lumen Credit Union deal
“With a bank, plan six weeks from verbal yes to signature.”
Priya Nair · Deal review
“Saltmere Bank procurement wants three quotes before they sign.”
Elena Ruiz · Account notes
With Knowhow
The playbook, completed by what your people know.
Sales playbook
Qualify the lead.
#118 Security questionnaires: start from our completed answers
Marcus Lee
Send the standard proposal.
#127 Saltmere Bank: procurement needs three quotes
Elena Ruiz
Price from the list.
#142 Discounts over 10% need Dana's approval
Dana Ortiz
Get the contract signed.
#121 Bank deals: plan six weeks from verbal yes to signature
Priya Nair
What they see with Knowhow
Know how your business really works.
Knowhow connects over MCP, the Model Context Protocol, to Claude, ChatGPT, Microsoft 365 Copilot, and any other AI tool that supports MCP. Those tools already reach your team's chat, documents, systems, and code. Memory #142 is saved once in Claude and is then available in ChatGPT and Microsoft 365 Copilot too.
KnowhowYour company memory
- 1Ask where you already work.
- 2When it doesn't know, it knows who does.
- 3Nobody writes it up. Your AI does.
- 4Change it once. Everyone gets the current answer.
Claude#142
ChatGPT#142
Microsoft 365 Copilot#142
Teams
Outlook
Chat
Documents
Systems
Code
And many more
- 1Ask where you already work.
- 2When it doesn't know, it knows who does.
- 3Nobody writes it up. Your AI does.
- 4Change it once. Everyone gets the current answer.
In our own work
We run our own company on it.
Every decision we make goes into Knowhow first. Yours can too.
Questions
How is this different from a wiki?
A wiki asks people to write knowledge before anyone needs it. Knowhow records decisions as the work happens, through the AI tools your team already uses, and keeps who said it and what changed.
Which AI tools work with it?
Any AI tool that supports MCP, including Claude, ChatGPT, Microsoft 365 Copilot, and many more. Through Copilot, Knowhow reaches your team in Teams and Outlook too.
Can it connect to our systems?
Yes. SharePoint, Google Drive, your CRM, and the tools your company runs on. Memories cite the originals, so your documents stay where they are.
Can we bring in what we already have?
Yes, years of it. Knowhow sorts your documents into memory by subject. You don't need to rewrite anything first.
What happens when it doesn't know?
It says so. It finds the people closest to the question instead of guessing, checks with you before contacting anyone, then keeps what they settle for the next person.
Who owns the truth?
Your company does. Its memory lives in your own deployment, every version is kept with who said it and when, and your people decide what stands.
Where does our data live?
In your own dedicated deployment, on our cloud or yours. Your documents stay where they are.
How is it priced?
Ask us. Pricing depends on where Knowhow runs and how much help you want, and we agree on it before any work begins.
Is this the same Knowhow app?
Knowhow now works inside every AI tool your team uses, with a web app for reading and confirming what it remembers. If you use the earlier Knowhow app, talk to us about moving over.
Find out what's possible with Knowhow.
Tell us what your team keeps re-explaining and which AI tools you use. We reply within a day.